• Your property will be managed by our dedicated assigned Property Manager
  • Your property will be listed on Trinity Residential's Registered On Line system to enable prospective tenants to view the property at convenient inspection times
  • All applications will have a Trading Reference of Australia Tenancy Database search conducted and all employment and rental references will be checked for your peace of mind
  • All prospective tenants view your property in the company of one of our On Site team members
  • All applications are discussed with and approved by you
  • Upon application approval all documentation will be completed promptly
  • Detailed ingoing condition report completed with photographs
  • Formal lease signing appointment conducted and tenant responsibilities explained to your tenant
  • All rents are collected by Direct Debit transfer
  • Detailed itemised income and expenditure statement emailed and funds held transferred on last business day of each month
  • Monthly rental payments to you made as you instruct
  • Repairs will proceed as instructed by you unless they are deemed to be urgent that needs immediate action

If we fail to meet any of these standards, the next 4 months management of your property will be provided to you free of charge.

This guarantee does not apply when:

  • We are requested to carry out non-standard duties
  • Matters outside of our control. Eg a natural disaster or accident
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